CIGNA Whistleblower Wendell Potter Illuminates the Truth about Health Care in America

Bill Moyers Journal last night was especially informative and powerful.

From the Journal's website http://www.pbs.org/moyers/journal/07312009/profile.html:

Wendell Potter on Profits Before Patients

July 31, 2009

Last month, testimony in front of the U.S. Senate Committee on Commerce, Science and Transportation by a former health insurance insider named Wendell Potter made news even before it occurred: CBS NEWS headlined: "Cigna Whistleblower to Testify." After Potter's testimony the industry scrambled to do damage control: "Insurers defend rescissions, take heat for lack of transparency."

In his first extended television interview since leaving the health insurance industry, Wendell Potter tells Bill Moyers why he left his successful career as the head of Public Relations for CIGNA, one of the nation's largest insurers, and decided to speak out against the industry. "I didn't intend to [speak out], until it became really clear to me that the industry is resorting to the same tactics they've used over the years, and particularly back in the early '90s, when they were leading the effort to kill the Clinton plan."

Potter began his trip from health care spokesperson to reform advocate while back home in Tennessee. Potter attended a "health care expedition," a makeshift health clinic set up at a fairgrounds, and he tells Bill Moyers, "It was absolutely stunning. When I walked through the fairground gates, I saw hundreds of people lined up, in the rain. It was raining that day. Lined up, waiting to get care, in animal stalls. Animal stalls."

Looking back over his long career, Potter sees an industry corrupted by Wall Street expectations and greed. According to Potter, insurers have every incentive to deny coverage — every dollar they don't pay out to a claim is a dollar they can add to their profits, and Wall Street investors demand they pay out less every year. Under these conditions, Potter says, "You don't think about individual people. You think about the numbers, and whether or not you're going to meet Wall Street's expectations."

You can view Wendel Potter's congressional testimony online or read the text.

You can learn more about Remote Area Medical, the organization that put on the "health care expedition" here.

Strategy Memos
During the interview, Bill Moyers read from confidential documents drafted by America's Health Insurance Plans (AHIP) in May and June of 2007. The documents outline a unified strategy for AHIP members to prepare for the release of Michael Moore's documentary, SICKO on June 29, 2007. You can download and read the full AHIP documents by clicking here and here (PDFs).

The Language of Health Care 2009 (PDF) The Frank Luntz memo strategizing opposition to health care reform Bill Moyers mentions in the interview.

GOP Health Care Strategy (PDF) Strategy memo by Alex Castellanos dated July 7, 2009.

Watch the video: http://www.pbs.org/moyers/journal/07312009/watch.html

Read the transcript: http://www.pbs.org/moyers/journal/07312009/transcript1.html

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"The hottest places in hell are reserved for those who, in times

of moral crisis, maintain a neutrality."

~Wendell Potter quoting President John F. Kennedy